As a teacher, author and speaker, my goal is to help managers and leaders get a better handle on what's going on, see more possibilities, and achieve the goals they care about.
The links at the top of the page will take you in the general directions people most often want to go. The sidebar on the right provides a quicker way to get to specific localities if you know what you're looking for. If you don't find what you want, click on the "Contact" button at the top of the page, and send me an email.
Engagement: transforming Difficult Relationships at work
If you've struggled to find more productive ways to deal with an impossible boss, infuriating coworker, puzzling subordinate, or all of the above, you're not alone. My co-author, Joan Gallos, and I know these challenges from our own experience, from the experience of our colleagues, clients and students, and from the extensive literature on the subject. Our new book, Engagement: Transforming Difficult Relationships at Work, offers help. It uses a model built around the acronym SURE to develop four rules of engagement to guide the search for better ways to solve tough people problems. The book is now available in print and digital formats at Amazon and elsewhere.
Now online: Joan and I discuss the ideas in Engagement in a podcast with Steve Kraski of KCUR and the Kansas City Star.
What shape is your kite?
A basic message in our work on reframing is the importance of knowing yourself and the frames you use to make sense of your world. Your "kite" provides a visual image of your relative emphasis on structure, people, politics and culture/symbols. For a quick and provocative look in the mirror, take the free online Leadership Orientations Inventory. The paper and pencil version, which you can score yourself, includes a diagram that lets you chart your own kite.
How Great Leaders Think: the Art of Reframing
thinking is the starting point for good leadership.
§ Leaders who can reframe—look at the same thing from multiple perspectives—think better. They create a lucid portrait of what’s going on around them and have a clearer vision of what’s needed to achieve desired results.
§ Leaders can see and do more when they know how to negotiate four key areas of the leadership terrain: structural, human resource, political, and symbolic.
The book answers a request we’ve often heard from readers and
fans of our work for a shorter, more applied version of
Reframing Organizations. This new work is a compact overview
of our ideas about reframing and our four-frame model, with a
focus on leadership. Because storytelling is often the best form
of teaching, we use cases and examples, many of them from iconic
leaders, to provide realistic lessons about how great leaders
think and act. Harvey Schachter wrote a
thoughtful review for The Globe and Mail
(click here), and Michael Sales'
review provides a great overview of the key ideas and themes
(click here). A
capsule review appears at
Harvey Schachter wrote a thoughtful review for The Globe and Mail (click here), and Michael Sales' review provides a great overview of the key ideas and themes (click here). A capsule review appears at leadershipandmanagementbooks.com.
A Primer on Reframing
After a conversation with Lee, Gwen Moran wrote an excellent brief article on reframing as a versatile tool for finding productive ways to rethink life's frustrations and snares. It's on Fast Company's website: 5 Ways to Think About Negative Life Events.
Great Leaders Tell Great Stories
In a delightful dialogue with Minda Zetlin, published on Inc.com, we talked about the connection between reframing and the stories leaders tell. Read it at Great Leaders Know How to Tell a Great Story.
Reframing Organizations, 5th edition
The fifth edition of Reframing Organizations is available in paperback,hardcover and digital editions at major booksellers. The four frames remain the heart of the book, and the chapter structure is the same as in the 4th edition, but we've edited and added new cases and research throughout to capture the state of knowledge and practice about organizations and leadership in 2013. The frames help in understanding, for example, why Steve Jobs needed to fail before he could succeed, and how Jeff Bezos (Amazon) and Howard Schultz (Starbucks) can share an obsession with perfecting the customer experience despite very different ideas on how to achieve that goal. There's a new online frames instrument, and a new video in which Terry Deal and I talk about the 5th edition.
Leading with Soul, 3rd edition
The third edition of Leading with Soul came out in August, 2012. Terry Deal and I explored the book's timeless spiritual message in the context of a different world than we lived in when the previous edition was published in 2001. We've updated to reflect the impact of the economic, political and technological shifts of the last decade, added new material on corporate citizenship and social responsibility, and worked hard to make the book an even more compelling read. You can find both the hard cover and digital editions on Amazon or Barnes & Noble.
Reframing Academic Leadership
My book with Joan Gallos, Reframing Academic Leadership (Jossey-Bass), is available in both hardbound and digital format. Click for Amazon, Kindle, Barnes & Noble or Nookbook. Many college and university administrators have told us they found it a readable, intellectually provocative, and pragmatic guide to leadership in the academy.